Privacy Policy

Welcome to AI Tools Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coursify-xi.vercel.app/ and purchase our educational courses and services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account on our website
• Purchase courses or services
• Subscribe to our newsletter or marketing communications
• Contact us through our contact form or email
• Participate in surveys, promotions, or contests
• Leave reviews or feedback about our courses

The personal information we collect may include:

• Contact Information: First name, last name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Payment Information: Credit card details, billing address, transaction history
• Educational Information: Course enrollment data, progress tracking, completion certificates
• Communication Data: Messages, inquiries, support tickets, feedback

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, navigation paths, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

1.3 Third-Party Information

We may receive information about you from third-party sources, including:

• Social media platforms if you choose to connect your account
• Payment processors and financial institutions
• Marketing and analytics service providers
• Publicly available sources and databases

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Process and fulfill your course purchases and registrations
• Deliver course content and educational materials
• Manage your account and provide customer support
• Track your course progress and issue certificates
• Improve our website functionality and user experience
• Develop new courses and features based on user feedback

2.2 For Communication and Marketing

• Send you order confirmations, receipts, and course access information
• Provide customer support and respond to your inquiries
• Send administrative information, updates, and security alerts
• Deliver newsletters, promotional materials, and marketing communications (with your consent)
• Inform you about new courses, features, and special offers

2.3 For Analytics and Business Operations

• Analyze usage patterns and trends to improve our services
• Conduct research and analytics to understand user preferences
• Monitor and prevent fraud, unauthorized access, and security threats
• Comply with legal obligations and enforce our terms of service
• Protect our rights, property, and safety, and that of our users

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Payment Processors: To process transactions and manage billing
• Email Service Providers: To send communications and newsletters
• Cloud Hosting Services: To store data and host our website
• Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)
• Customer Support Tools: To provide technical support and customer service

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Investigations of potential violations of our terms of service
• Protection of our rights, property, or safety, or that of others
• Prevention of fraud, security threats, or illegal activities

3.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred to the successor entity or acquiring party.

3.4 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our website.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing to deliver targeted advertising (e.g., Facebook Pixel)

4.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies (though this may affect website functionality)
• Receive notifications when cookies are set

Please note that disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data using SSL/TLS technology
• Secure storage of data on protected servers
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection and privacy
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Transaction Records: Retained for at least 7 years for accounting and tax purposes
• Course Progress Data: Retained while you have access to purchased courses
• Marketing Communications: Retained until you unsubscribe or withdraw consent
• Legal Records: Retained as required by applicable laws and regulations

After the retention period expires, we will securely delete or anonymize your personal information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing activities, including marketing
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw previously given consent at any time

7.2 Marketing Communications

You may opt out of receiving marketing communications by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your account notification settings
• Contacting us directly at the address below

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account and purchases.

8. International Data Transfers

Our services are operated from the United States. If you are located outside the United States, please be aware that information we collect will be transferred to, stored, and processed in the United States and other countries.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 18 without parental consent, we will take steps to remove that information from our servers.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

13. Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined by the CCPA. To exercise your rights, please contact us using the information provided above.

14. Additional Information for European Union Residents

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal information includes:

• Contract Performance: Processing necessary to fulfill our contract with you
• Legitimate Interests: Processing for our legitimate business interests
• Legal Obligations: Processing required by law
• Consent: Processing based on your explicit consent

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.